Professional Profile

Senior IT Architect Leader & Ministry Leader

Executive Biography

Bob McGill is a visionary and results-driven IT leader with more than two decades of progressive experience driving enterprise architecture, ServiceNow platform strategy, and large-scale digital transformation initiatives. Known for aligning technology investments with strategic business objectives, he has guided organizations across aerospace, healthcare, energy, and technology sectors through complex modernization efforts, delivering robust, scalable, and future-ready solutions. Bob combines deep technical expertise with a practical, no-nonsense approach to solving high-stakes challenges, enabling operational excellence, streamlining processes, and accelerating innovation.

Currently serving as Lead IT Architect – ServiceNow Platform at a top Fortune 500 company, Bob drives platform evolution through strategic lifecycle planning, enterprise-wide architecture design, and governance alignment. He has engineered integrations with Workday, Okta, and LDAP, deployed advanced automation, and led upgrade readiness initiatives that safeguard long-term platform integrity. His ability to translate functional requirements into sophisticated architectural solutions has resulted in enhanced performance, reduced risk, and measurable efficiency gains, solidifying the enterprise platform as a critical enabler of business growth.

Previously, Bob advanced his ServiceNow and integration expertise as a Senior Technical Consultant at Thirdera and LTIMindtree, and built deep infrastructure expertise supporting NASA. Across these roles, he architected scalable solutions that minimized risk, automated workflows, and streamlined multi-platform interoperability. Whether leading high-visibility integrations with Azure DevOps and enterprise security systems or maintaining mission-critical environments for NASA, Bob has consistently delivered automation and discovery solutions that enhance service delivery and secure substantial savings.

Education

Master of Divinity

Liberty University

Currently Pursuing
Bachelor of Science, Computer Science

American Sentinel University

Certifications

  • ServiceNow Certified System Administrator
  • ServiceNow Certified Application Developer
  • CIS – IT Service Management
  • CIS – Discovery
  • CIS – Event Management
  • ITILv3 Foundation

Areas of Influence

Enterprise ArchitectureDigital TransformationServiceNow Platform StrategyIT Operations Management (ITOM)Cloud Architecture & MigrationData Architecture & GovernanceCross-functional Team LeadershipWorkflow & Process Re-engineeringAPI Driven IntegrationsPlatform Scalability & UpgradesRisk Assessment and MitigationSecurity Architecture